Privacy Policy for TagCzesh Mobility Insights s.r.o.

TagCzesh Mobility Insights s.r.o. ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to Czech motorway vignettes, mobility consulting, and transport information.

We adhere to the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

We may collect personal data when you interact with our online platform, which provides informational guides, advisory services, and interactive tools for Czech road users.

• Personal Information You Provide: This includes information you voluntarily provide to us when you inquire about our services, register for an account (if applicable), subscribe to newsletters, participate in workshops, or contact us. This may include your name, company name, phone number, and any other information you choose to provide in your communications.
• Usage Data: We automatically collect information about how you access and use our service. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This data helps us improve our mobile-first responsive design, fast loading times, and overall user experience.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like server-side rendering for SEO, lazy-loading images, and service worker caching for offline capabilities) to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected data for various purposes, always with your privacy in mind:

• To provide and maintain our service, including our guides, advisory services, and interactive map tools.
• To improve, personalize, and expand our services, ensuring WCAG 2.1 AA accessibility and providing clear microcopy for bilingual users.
• To communicate with you, respond to your inquiries, and provide customer support related to our transport information and consulting services.
• To send you relevant updates, newsletters, and marketing materials related to Czech motorway vignettes, regulatory changes, or new services, if you have opted in to receive them.
• To monitor the usage of our service and perform analytics, utilizing privacy-first analytics and GDPR consent flows.
• To detect, prevent, and address technical issues and ensure the security of our platform.
• For corporate fleet compliance audits, route-planning guidance, and regulatory monitoring, as per your explicit engagement with our services.

3. Legal Basis for Processing Personal Data Under GDPR

We process personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to a newsletter).
• Contract: Where our processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract (e.g., providing consultancy services).
• Legitimate Interests: Where our processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your rights and interests do not override those interests (e.g., improving our service, ensuring security).
• Legal Obligation: Where processing is necessary for us to comply with the law.

4. Disclosure of Your Information

We may disclose your personal data in the following situations:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., hosting providers, analytics services). These parties are obligated to keep your information confidential.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.

5. Security of Your Information

The security of your data is paramount to us. We implement a variety of security measures, including technical and organizational measures, to maintain the safety of your personal data. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure ("the right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where TagCzesh Mobility Insights s.r.o. relied on your consent to process your personal information.

If you wish to exercise any of these rights, please contact us using the details provided below.

7. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, your data, or would like to exercise any of your data protection rights, please contact us:

• Company Name: TagCzesh Mobility Insights s.r.o.
• Address: 56 Veveří Street, 3rd floor, Brno, South Moravian Region, 602 00, Czech Republic